Question 1

What services does Softthai provide?

Accepted Answer

Softthai builds enterprise systems in five areas: Web Applications, Mobile Applications (iOS and Android), SharePoint and Microsoft 365, Low Code, and LINE Applications (LINE OA / LINE LIFF). We also offer ready-made products that can be adapted to your organization, such as HRM, CRM, Project Management, QSHE and Work Permit Management.

Question 2

What kinds of organizations does Softthai work with?

Accepted Answer

Softthai has over 22 years of experience building systems for both public agencies and private companies, including energy, utilities and real-estate organizations Each system is designed around the organization's actual workflow.

Question 3

How can I get a consultation or a demo?

Accepted Answer

Fill in the "Book a consultation and demo" form on our website, email  info@softthai.co.th , or call +66 2 641 6504, +66 2 641 6505 or +66 63 905 5838. Our team will get back to you to understand your needs and schedule a demo.

Question 4

Do I need a fully custom system, or are there ready-made products?

Accepted Answer

Both are available. If your needs match one of our ready-made products, such as HRM, CRM or Work Permit, we adapt it to your organization, which is faster. For specialized work, our team designs and builds a new system to your requirements.

Question 5

Is there support after the system is delivered?

Accepted Answer

Yes. Our team supports you from go-live through post-installation.

Question 6

Where is Softthai's office?

Accepted Answer

Softthai Application Company Limited is located at 8 Soi Khwan Phatthana 2, Din Daeng Road, Din Daeng, Bangkok 10400, Thailand.

Question 7

What types of organizations is the D-Track system suitable for?

Accepted Answer

Suitable for large organizations with multiple buildings, or those with a large number of employees, which regularly send and receive documents and parcels internally and externally, to reduce problems of lost documents or unable to track statuses

Question 8

What can general employees do with D-Track?

Accepted Answer

Employees can notify document delivery through the system, track the status in real-time to see where the items are, who received them, and confirm receipt of parcels immediately via mobile or tablet

Question 9

How does this system help with safety in the factory?

Accepted Answer

Helps record every level of incidents, from Near miss (events that almost lead to accidents) to actual accidents. The system will track whether the incident has been resolved or preventive measures have been established in order to prevent recurrence

Question 10

What benefits will the executives get from this incident reporting system?

Accepted Answer

They can immediately view the Dashboard and the summary reports of the overall safety of the organization, allowing them to make precise decisions in managing life and property risks.

Question 11

What are the key features of Soft Thai's Work Permit system?

Accepted Answer

It supports an Offline Mode through mobile devices. Inspectors can record results in areas without internet access, and the system will Auto Sync the data back to the main server immediately when they go online.

Question 12

What types of permits are supported?

Accepted Answer

Supports both less dangerous and more dangerous work, such as Cold Work and Hot Work, which can be approved through the system and print out the permit to display at the actual site.

Question 13

How does this system reduce the burden on the traffic or safety department?

Accepted Answer

It helps manage the training queue in advance. Employees or contractors can make appointments themselves, and if it is an online training, the system will help enforce strictness by timing the video watch and automatically conducting tests.

Question 14

How can we be confident that attendees are genuinely learning in this online training system?

Accepted Answer

The system includes a time tracking feature while the main course video is open, and requires passing a test with set criteria before marking the training as completed.

Question 15

How is Soft Thai's modern organizational website different from typical websites?

Accepted Answer

In addition to being responsive on all devices, it also emphasizes support for AI Technology, such as AI Search and AI Chatbot to interact with users, as well as adjustments to the structure to make the website more easily discoverable by AI

Question 16

Why focus on making AI find websites, beyond doing SEO?

Accepted Answer

Because currently people are starting to search for information through AI Search Engines more frequently. Making websites understandable by AI is as important as making them discoverable by people through Google to enhance the credibility of the organization's image

Question 17

What is an HRM system?

Accepted Answer

The HRM system is a human resource management software that helps manage employee data, leave, payroll, and various HR tasks in one system

Question 18

How does the HRM system help organizations?

Accepted Answer

Helps reduce paperwork, decrease errors, increase speed, and enhance the efficiency of personnel management

Question 19

Which organizations are suitable for the HRM system?

Accepted Answer

Suitable for all sizes of organizations, from SMEs to large corporations that want to manage HR systematically

Question 20

Can employees use the HRM system?

Accepted Answer

Yes, employees can apply for leave, check leave dates, view personal information, and access their pay slips by themselves.

Question 21

Is the HRM system secure?

Accepted Answer

Yes, the system defines access rights based on user levels and has data security measures

Question 22

How to start if interested in HRM system?

Accepted Answer

You can contact us for consultation, trial use, or request a quotation immediately

Question 23

What is the PJM system?

Accepted Answer

The PJM (Project Management) system is software for managing projects. It helps in planning, tracking progress, and controlling tasks to be completed on time and within budget

Question 24

How does the PJM system help the organization?

Accepted Answer

Helps to systematize work, see project status in real-time, reduce the risk of project delays, and increase team efficiency

Question 25

Who is the PJM system suitable for?

Accepted Answer

Suitable for organizations of all sizes, Project teams, Project managers, and organizations managing multiple projects simultaneously

Question 26

What are the main functions of the PJM system?

Accepted Answer

Project planning, task delegation, progress tracking, time management, budgeting, and project reporting

Question 27

Can executives use the PJM system?

Accepted Answer

Yes, executives can view project overviews, track status, and use data for quick decision-making

Question 28

If interested in the PJM system, how should one start?

Accepted Answer

You can contact us for consultation, try a demo, or request a quote immediately

Question 29

What is Finance & Accounting Management?

Accepted Answer

It is software for managing finance and accounting, helping to control income-expenses, accounts, and financial information systematically

Question 30

How does the system help the organization?

Accepted Answer

Helps reduce the complexity of accounting tasks, increases the accuracy of data, and allows executives to see a clear financial overview

Question 31

Who is suitable for the Finance & Accounting Management system?

Accepted Answer

Suitable for organizations of all sizes, from SMEs to large corporations, that want to manage finance and accounting efficiently

Question 32

What are the main functions of the system?

Accepted Answer

Management of income and expenditure accounts, issuance of financial documents, accounting reports, and monitoring financial status

Question 33

Is the system secure for data?

Accepted Answer

Yes, the system sets access rights based on users and has security measures for financial data

Question 34

How to start if interested in the system?

Accepted Answer

You can contact us for consultation, trial, or request a quotation immediately

Question 35

What is a Procurement Management System?

Accepted Answer

It is software for managing the procurement process from requisition, approval, ordering, to status tracking systematically

Question 36

How does the system help the organization?

Accepted Answer

Helps control costs, reduces errors, increases transparency, and speeds up the procurement process

Question 37

Who is the Procurement Management system suitable for?

Accepted Answer

Suitable for organizations of all sizes that want to manage procurement efficiently and with traceability

Question 38

What are the main functions of the system?

Accepted Answer

Purchase Request (PR), Approval, Purchase Order (PO) Issuance, Vendor Management, and Procurement Reporting

Question 39

Is the system safe and verifiable?

Accepted Answer

There is an access rights system in place along with a transaction history log for retrospective auditing

Question 40

If interested in the Procurement Management system, where should one start?

Accepted Answer

You can contact us for consultation, a trial, or request a quote immediately

Question 41

What is the QSHE system

Accepted Answer

The QSHE system is a management system for Quality, Safety, Health, and Environment to elevate the standards and sustainability of the organization

Question 42

Why should organizations use the QSHE system?

Accepted Answer

Help reduce accidents, reduce invisible costs, prevent legal risks, and increase credibility of the organization

Question 43

How does the QSHE system help control costs?

Accepted Answer

Reduce waste, reduce work stoppages from accidents, and reduce fines from non-compliance with laws and standards

Question 44

What are the key indicators of QSHE?

Accepted Answer

Such as Lost Time Injury (LTI), Defect Rate, compliance with laws, and environmental data

Question 45

What can the QSHE software system help with?

Accepted Answer

Helps record data in real-time, supports audits, and displays results through a Dashboard for quick decision-making

Question 46

What standards does the QSHE system support?

Accepted Answer

Supports international standards such as ISO 9001, ISO 45001, and ISO 14001

Question 47

What is a CRM system?

Accepted Answer

A CRM system is software for managing customer relationships, helping to store customer data, track sales, and enhance customer care efficiency

Question 48

How does a CRM system help businesses?

Accepted Answer

Helps sales and marketing teams work systematically, understand customers better, increase chances of closing sales, and retain existing customer base

Question 49

Which type of business is suitable for the CRM system?

Accepted Answer

Suitable for businesses of all sizes that want to manage customers efficiently and increase sales

Question 50

What are the main functions of a CRM system?

Accepted Answer

Customer data management, tracking sales opportunities, sales management, and customer data analysis reports

Question 51

Can executives use the CRM system?

Accepted Answer

Yes, executives can view sales overviews, analyze data, and use it for business decision-making.

Question 52

If interested in the CRM system, how should one start?

Accepted Answer

You can contact us for advice, a trial, or request a quote immediately

Question 53

How is PropConnect different from general data storage systems?

Accepted Answer

PropConnect is designed to have interconnected data throughout the system, not scattered, and ready for practical use, not just stored idly.

Question 54

Who is PropConnect suitable for?

Accepted Answer

Suitable for all sizes of rental property businesses that want to manage properties, customers, and teams in a unified system

Question 55

How does the system help reduce duplicate or incorrect data?

Accepted Answer

With central Master Data and data validation before use, data is not duplicated, not missing, and reliable

Frequently Asked Questions

General

Products

D-Track (Document Track)

Plant Incident Reporting Management System

Work Permit Management

Safety Training Management

Corporate Web Management

HRM – Human Resource Management

Project Management

Finance & Accounting Management

Procurement Management

QSHE – Quality, Safety, Health & Environment

CRM – Customer Relationship Management

PropConnect

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and Demo

Frequently Asked Questions

General

Products

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Schedule a Consultation and Demo

Schedule a Consultation
and Demo