What is a CRM system?

A CRM system is software for managing customer relationships, helping to store customer data, track sales, and enhance customer care efficiency

How does a CRM system help businesses?

Helps sales and marketing teams work systematically, understand customers better, increase chances of closing sales, and retain existing customer base

Which type of business is suitable for the CRM system?

Suitable for businesses of all sizes that want to manage customers efficiently and increase sales

What are the main functions of a CRM system?

Customer data management, tracking sales opportunities, sales management, and customer data analysis reports

Can executives use the CRM system?

Yes, executives can view sales overviews, analyze data, and use it for business decision-making.

If interested in the CRM system, how should one start?

You can contact us for advice, a trial, or request a quote immediately

CRM System | Comprehensive Customer Relationship Management

Name: CRM – Customer Relationship Management
Brand: Softthai Application

CRM – Comprehensive Customer Relationship Management

What is it?

It is a comprehensive customer relationship management system that helps manage customer data and sales from start to finish in a single process, from recording customer data, tracking sales opportunities, after-sales care, to analyzing customer behavior and needs to enhance sales efficiency, create satisfaction, and build long-term relationships with customers sustainably.

Main features of CRM system

Property Management

View all real estate listings in the system along with their sale or rental status
Easily add, edit, or delete property information such as project details, location, price, and images
The system automatically updates data and supports categorization by type of real estate
Covers everything from customer tracking, booking, transferring to after-sales services in one system

Lead and Customer Management

Track interested customers from receiving information to closing sales
Pipeline View shows customer status at each stage of the sales process
Set up automatic follow-up reminders
Manage all customers, categorize customers by type, interest, or project
Supports adding, editing, or deleting customer data conveniently

Contract and Payment Management

Manage purchase and lease contracts in a single system
Supports multiple types of contracts, such as short-term leases, long-term leases, or purchase agreements
Track payment status, deposits, and remaining installments in real-time
Automatic notifications when contracts are nearing expiration

Calendar View and Appointment Management (Calendar & Task Management)

Display appointments in Calendar View
Add new appointments, such as project viewings or customer follow-ups
Automatic advance notification system
Connect appointment data with customers and sales team

Analysis and Reporting (Analytics & Performance Dashboard)

Display Lead Conversion Funnel to measure the efficiency of the sales team
Summarize sales, operational results, and real-time statistics
Dashboard for executives to view an overview of the project and total sales

CRM – Comprehensive Customer Relationship Management

Other systems from

HRM – Human Resource Management

Project Management

CRM – Customer Relationship Management

Hello!

Schedule a Consultation
and Demo

CRM – Customer Relationship Management

CRM – Comprehensive Customer Relationship Management

Other systems from

HRM – Human Resource Management

Project Management

CRM – Customer Relationship Management

Hello!

Schedule a Consultation and Demo

Schedule a Consultation
and Demo